Returns Policy
You may return most new, unopened items within 7 days of delivery for a refund. Please note that the item should be in the original packaging and box as shipped by us with all the tags and labels intact. This is very important so that another customer will be able to buy the item in new / factory packaged condition. You will need to pay for return shipping cost unless the return is a result of our error (you received an incorrect product, incorrect color or incorrect size, NOT the one that you ordered).
You should expect to receive your refund within 2-4 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and clearly state one of the listed reasons. (incorrect product, incorrect color or incorrect size sent by us). We will respond with instructions on how to return items from your order.
Shipping
We ship to all states within the United States. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its details page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.